Perform a Refund from the Calendar

This article will show you how to perform a Reservation Refund from the Calendar. View our article Refund for Reservation to view how to perform a refund from a User Profile.

Instructions

1. Navigate to Facilities > Calendar

2. Select a Location

3. Click Refresh

4. Locate the reservation you want to refund

5. Click Refund

6. Review the Refund details in the Reservation Adjustment pop-up

   • Payment Type: Ensure that the correct Payment Type is selected

   • Refund Items: Ensure you select all the items you want to perform a refund on

   • Refund Reason/Note: Enter a reason or note for the refund

7. Click Continue

8. Click OK to remove the rental(s) from the calendar

9. Click Submit Refund