Work orders are designed to be task-oriented components required to resolve a resident's Request. Work Order categories are added to identify these tasks.
Who can use this feature?
Owners
Instructions
Navigate to the User Profile, then select Manage Organization
Click the Work Order Categories tab
Select Add Work Order Category
Fill out the fields
Title: Add a title for the category
Automatic Subscribers: Choose any members you wish to automatically subscribe to the category
Due Date Escalation: Select members to be notified when a work order in this category passes the due date
Notify Subscribers: Check to notify subscribers of the work order category
Notify Assignees: Select assignees to receive notifications for the work order category
Budgeted Resources: Add Budgeted Resources to the Work Order Category by clicking Add Resource
Note:
This is an optional step for Work Order Categories. Learn more about Resources.
Click Create