Work orders are designed to be task-oriented components required to resolve a resident's Request. Work Order categories are added to identify these tasks.
Who can use this feature?
Owners
Instructions
Navigate to the User Profile, then select Manage Organization:
Click the Work Order Categories tab:
Select Add Work Order Category:
Fill out the fields:
Title: Add a title for the category
Automatic Subscribers: Choose any members you wish to automatically subscribe to the category
Due Date Escalation: Select members to be notified when a work order in this category passes the due date
Notify Subscribers: Check to notify subscribers of the work order category
Notify Assignees: Select assignees to receive notifications for the work order category
Budgeted Resources: Add Budgeted Resources to the Work Order Category by clicking Add Resource
Note:
This is an optional step for Work Order Categories. Learn more about Work Order Resources.
Click Create:
