SeeClickFix 311 CRM Help Center

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Getting Started

You’re in! Let’s get things set up before the coffee wears off—just a few quick steps to customize your workspace and start making things happen.

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Accessibility

Access information about accessibility features, VPATs, and how we support inclusive experiences for all users.

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Release Notes

See what’s new, what’s fixed, and what’s coming next. Spoiler: it’s good stuff.

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Customer Webinar: Beyond the Basics

Managing High-Volume Requests in SeeClickFix 311 CRM

Join our live customer webinar to learn how to configure SeeClickFix 311 CRM to handle a high volume of requests efficiently, no matter your headcount.

Date: Wednesday, October 14, 2026

Time: 10 a.m. CT | 8 a.m. PT | 9 a.m. MT | 11 a.m. ET

Register Now
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Learn From Your Fellow CivicPlus Customers  

Meet the 2026 CivicPlus Community Impact Award Winners

Curious how other CivicPlus customers turn ideas into meaningful community outcomes? Hear directly from this year’s award winners about the challenges they tackled, how they brought their ideas to life, and what they learned along the way. 

Date: Wednesday, October 28, 2026 

Time: 10 a.m. CT (11 a.m. ET | 9 a.m. MT | 8 a.m. PT) 

Register Now

Still Need Support?

No worries—we’ve got real humans standing by, not bots in disguise. Whether it’s a quick question or something more complex, we’re here to help you get the answers you need—fast, friendly, and frustration-free.

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