SeeClickFix 311 CRM Help Center

Press CTRL + K to open search
Getting Started Icon

Getting Started

You’re in! Let’s get things set up before the coffee wears off—just a few quick steps to customize your workspace and start making things happen.

Learn More About Getting Started
Accessibility Icon

Accessibility

Access information about accessibility features, VPATs, and how we support inclusive experiences for all users.

Learn More About Accessibility
Announcement Icon

Release Notes

See what’s new, what’s fixed, and what’s coming next. Spoiler: it’s good stuff.

Read Our Release Notes
A checklist with checked items beside stacked boxes, symbolizing organization and task management.

Customer Webinar: Beyond the Basics

Managing High-Volume Requests in SeeClickFix 311 CRM

Join our live customer webinar to learn how to configure SeeClickFix 311 CRM to handle a high volume of requests efficiently, no matter your headcount.

Date: Wednesday, October 14, 2026

Time: 10 a.m. CT | 8 a.m. PT | 9 a.m. MT | 11 a.m. ET

Register Now
Illustration of communication tools including a profile, heart, and message icons.

Faster answers, made simple.

Get More from the CivicPlus Support Portal

Submit and track support cases, see real-time status updates, and communicate directly with our team, all in one place.

Visit CivicPlus Support Portal

Still Need Support?

No worries—we’ve got real humans standing by, not bots in disguise. Whether it’s a quick question or something more complex, we’re here to help you get the answers you need—fast, friendly, and frustration-free.

Contact us
A person views multiple devices displaying checkmarks, indicating successful tasks or notifications.