Add an Image to a Work Request in CentralSquare EAM

Publicly accessible images within a CentralSquare Enterprise Asset Management (formerly known as Lucity) Work Request can be submitted while the Request is still open and are sent to the SeeClickFix 311 CRM Request.

Instructions

1. To add an image to a CentralSquare Enterprise Asset Management Work Request and have that image sent to the SeeClickFix 311 CRM Request for public view, begin by viewing the Work Request in Full Form view

2. Click to add a New Document (icon of a piece of paper with a green paper clip)

3. You will see the Upload Document overlay

4. Click Select Files to select the image you wish to upload

5. Toggle on Make Document Publically Available.

6. In the Description, the To SCF: is required prior to the comment you wish to associate with this image

   Note:

   Without this field, the image will not be sent to SeeClickFix 311 CRM.

7. Click Upload to complete the document upload, and the image will be sent to SeeClickFix 311 CRM