To begin testing the integration between SeeClickFix 311 CRM and CentralSquare Enterprise Asset Management (formerly known as Lucity), a Request needs to be generated using an integrated category.
This issue can be generated using any of the reporting channels we offer:
Call Taker Interface
SeeClickFix.com Report an Issue page
SeeClickFix 311 CRM iOS and Android App
Reporting Portal
For ease, generate the Request using the Call Taker Interface by clicking New in the top right-hand corner of the header banner and completing the Request's details. For more information on this, take a look at our guide: Submitting a New Request within the CRM.
Once a report is generated from one of these sources, our integration gets to work. Within the Request tab, you will see the most recently submitted Request.