Delete a Channel

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A channel must have no conversations assigned to it to be deleted. Deleted channels cannot be recovered. A deleted channel must be recreated.

Instructions

  1. Sign in to your site

  2. Click the Profile Icon and then Manage OrganizationThe Profile menu with the Manage Organization option highlighted.

  3. Select Channels from the left-hand menuLeft-hand menu, Channels tab.

  4. Click the Action Menu (three-dot icon) for your desired channel and select DeleteAction menu options, Delete option.

  5. Click OK on the confirmation pop-up Confirmation pop-up, Okay button.