Delete My Resident Account

Delete My Resident Account

If a resident wants to delete their account, they must perform these steps. An organization cannot delete a resident account for you.

Before you delete your account, please consider the following:

• Your display name does not need to be personally identifying and can be edited to keep your identity anonymous. We will never post your email address on a public site.

• You may update/change any of the following by accessing your Account Preferences:

  • Display name

    Note:

    You may opt to create a display name that is non-personally identifying, such as Concerned Resident or Helpful Neighbor

  • Password

  • Avatar, or public-facing image, associated with your account

  • Home location

    Note:

    This should not be a physical address. Instead, this should be a town and/or state/province.

  • Time zone

  • Language

  • Links to your social media accounts on X (formerly Twitter) and/or Facebook

Important Notes

• Deleting your account is irreversible. You will have to create a new account in order to use SeeClickFix 311 CRM in the future.

• If you do not have access to your account or need additional assistance with account deletion, please submit a support ticket.

• View our Terms of Use for information on our data retention policy.

Delete My Resident Account Instructions

1. Sign in to the SeeClickFix 311 CRM website

2. Click the profile icon in the top right corner and select the Preferences option
   

3. Scroll down and click the Delete Account button

4. Confirm the deletion request by viewing the SeeClickFix 311 CRM Account Deletion Request email sent to the email address associated with the account