Account Preferences includes SeeClickFix 311 CRM-specific settings such as display name, avatar, home location, time zone, language, notification preferences, API access, and connected applications. For users signing in with CivicPlus Single Sign-On, account details such as name, email address, and password are managed through CivicPlus Account Service.
Important Note
The API Keys and Applications areas are for advanced users.
Opening your Account's Preferences
When viewing your area's Place Page, you can click on the User Profile icon in the top right-hand corner. Then, click Preferences.
When viewing the SeeClickFix 311 CRM website, you can click My Account and then Preferences.
General Preferences
Within the general preferences area, you can change the following attributes:
Display Name: Change My Display Name
Password: Reset My Account Password
Avatar
Home
Timezone
Language
Email Addresses
Email address changes are managed through CivicPlus Account Service. Email notification preferences are managed in SeeClickFix 311 CRM.
API Keys
SeeClickFix 311 CRM API authentication now uses a CivicPlus Account Personal Access Token. Users can create and manage Personal Access Tokens from their CivicPlus Account Password and Security page. For API usage details, refer to the SeeClickFix 311 CRM API documentation.
Applications
These are the applications that have access to your SeeClickFix 311 CRM account.