This article explains how to edit an existing Notice and what to expect after the Notice has been changed.
Important Notes
Editing a Notice will not automatically re-send the Notice. To re-post an edited Notice, select Update Notice, then Confirm.
To remove a Notice, select Delete from the gear icon in the Notice list. If the Notice is active, open it and select Unschedule while editing.
Instructions
Navigate to Notices
Select the desired Notice from the list
Edit the sections of the Notice
Content
Internal Title: This field will help identify the notice in the list of all notices, but will not appear publicly.
From: Use this field to specifically identify the department or group that is sending the notice. This can be anything you wish, up to 40 characters.
Subject: Write a short subject line for the notice. It must be 80 characters or fewer so it’s easy to read on mobile. Use as few characters as possible for better clarity.
Body: Add text using the Rich Text editor to finish your Notice. Then, you can add an image in the following field.
Photo: Choose to add a photo (landscape images are preferred).
Delivery
Notify users in this geography: Notices are sent to residents who have Points of Interest in the selected area. If your geographies match parts of your service area, you can send notices to specific locations.
Send Email and Mobile Push: Toggle on to send an email and push notification through the mobile app with the Notice.
Display notice on the web: Toggle on to have your Notice displayed on the Web Portal, iFrame widget (legacy), and on the SeeClickFix 311 CRM.com Place page.
Note:
If the notice is only set to show on the web, nothing will display in the Recipients column. If the notice will also sends emails, it will display the number of email recipients.
Send and display publicly: Select a date for the notice to send and display to the public.
Display notice on the web until: Choose an end date for the notice to display.
Preview: Choose to send a preview email to yourself or view a web preview.
Select Update Notice
Select Confirm
Note:
If the Notice was sent by a push notification, updating the Notice will not send an additional push notification. Only web notifications and apps will be updated. SeeClickFix 311 CRM.