Import a Place

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Adding geographies to your government's SeeClickFix 311 CRM dashboard allows you to view, organize, and report on requests submitted within smaller subsets of your area, such as neighborhoods, council districts, police precincts, and others.

SeeClickFix 311 CRM has many pre-existing geographies that have already been created and are used to define Places within the SeeClickFix 311 CRM system. Before using this option, please consult with your organization's GIS staff member.

Important Note

Uploading a Shapefile is the preferred method for managing geographies.

Instructions

  1. Sign in to your site

  2. Navigate to the Profile menu and select Manage Organization:The User Profile dropdown menu with Manage Organization highlighted.

  3. Select Geographies in the left-hand navigation:
    Menu options for organization settings, highlighting the Geographies section.

  4. Click Import a Place:
    Table displaying geographies with the Import a Place button.

  5. Select Choose:
    The Choose button in the Geographies interface.

  6. Enter a location and hit Enter:
    Search box for entering a location with a text field for user input.

  7. Click Show Map to view a map of the location in a new tab:
    Search results for locations with a Show Map URL.

  8. Click Select to choose the location:
    Dropdown menu showing location options with a Select URL.

  9. Click the Create button:
    User interface for creating a geography entry with location input and a create button.