Import a Place

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Adding geographies to your government's SeeClickFix 311 CRM dashboard allows you to view, organize, and report on requests submitted within smaller subsets of your area, such as neighborhoods, council districts, police precincts, and others.

SeeClickFix 311 CRM has many pre-existing geographies that have already been created and are used to define Places within the SeeClickFix 311 CRM system. Before using this option, please consult with your organization's Geographical Information System (GIS) staff member.

Important Note

Uploading a Shapefile is the preferred method for managing geographies.

Instructions

  1. Sign in to your site

  2. Navigate to the Profile menu and select Manage OrganizationThe User Profile dropdown menu with Manage Organization highlighted.

  3. Select Geographies in the left-hand navigationManage Organization screen with the Geographies option highlighted.

  4. Click Import a PlaceSettings menu showing options for importing a place in the geographies section.

  5. Select ChooseInterface for creating a new geography with a location selection option and the Choose button highlighted.

  6. Enter a location and hit EnterSearch box for finding a location.

  7. Click Show Map to view a map of the location in a new tabSearch interface displaying location options, highlighting the Riley, KS Show Map option.

  8. Click Select to choose the locationDropdown menu displaying location options, highlighting the Riley, KS select option.

  9. Click the Create buttonA new geography entry for location Riley with the Create button highlighted