March 20, 2026 SeeClickFix 311 CRM Release Notes

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Released Enhancements

Support for Newly Assigned North American Area Codes

Constituent workflows now accept phone numbers with newly assigned North American Numbering Plan (NANP) area codes. Users can add or update records without validation errors in both the Submit for Constituent request flow and the Constituents tab.

Owners Can Edit Inactive User Records

Owners can now open and edit inactive user records, including changing or clearing the handle. Cleared handles become available for reassignment, while historical mentions remain unchanged.