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Remove Tags from a Conversation

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This article will show you how to remove a Tag from the Conversation.

Instructions

  1. Sign in to your SeeClickFix 311 CRM website

  2. Navigate to the Conversations tab: The Conversations tab in the menu bar, highlighted.

  3. Click the Go to Conversation Details link for the desired conversation: A conversation entry with the Go to Conversation Details link highlighted.

  4. Click on the tag you want to remove: The Conversation Details screen with a tag highlighted.

  5. Click Remove on the confirmation pop-up window: The Remove Tag pop-up message with the Remove button highlighted.

  6. Repeat this process for each tag you want to remove