If you wish to delete an account from Social Media Archiving, this guide will provide the necessary steps.
Important Note
Account deletions are permanent and cannot be reversed.
Who Can Delete an Account?
Only Full Access System Administrators can request, in writing, account deletion. If you do not have the necessary permissions, please contact your organization's administrator for assistance.
Steps to Request Account Deletion
Ensure that you have Full Access System Administrator privileges
Submit a Request:
Include the name of the account you wish to delete and confirm that you understand this action is irreversible
Our team will process the request and confirm the deletion
Alternative Option: Deactivation
If you need to stop archiving or remove an account from error status without permanently deleting records, you may deactivate an account instead. This preserves historical records while disabling further archiving. For deactivation steps, visit our article on deactivating an account in the archive.
Important Considerations
Once deleted, an account cannot be recovered
Certain records may need to be retained per public records laws
Need Help? Contact Support for further assistance