This article goes over the steps of setting up your Social Media Archiving. Setting up your Archive only takes a few minutes.
Gather User and Social Media Account Information: Who Manages What Accounts?
Login credentials are required to connect social media accounts to the archive.
Facebook and Instagram require a Facebook Profile with Admin rights on the Facebook Page.
This is called Facebook Access with Full Control on the New Pages Experience
If you have social media account logins or are a Facebook Page Administrator, you can connect accounts yourself.
Otherwise, you can add co-workers as Account Owners to connect the accounts they manage.
Set Your Password, Accept The Terms Of Service, and Log In To Your Archive
Primary Administrator: Find your password setup link in an email titled Archive Social: Access your new archive, which is sent on your archive start date.
Trials converted to subscriptions retain existing Admin login credentials.
Add Archive Users
System Administrators manage users and records. Added on the System Admins tab, System Admins receive an email with a password setup link for archive access.
Account Owners connect social media accounts to the archive. Added using the Social Media Accounts tab, Account Owners receive a custom link to their email to connect the accounts they manage.
Only names and work emails are needed to add users. Emails do not need to match those used for account logins.
Connect Accounts
Account Owners connect accounts using a custom link they receive in their email when added as users.
System Admins who are also Account Owners connect their social media accounts directly from the archive.