Final Events are primarily used for move-ins and move-outs and can be used to exchange tenants when ownership or tenancy changes.
Instructions
Click the Add Event button

Click the Final Event Type

Click the Status drop-down menu

Select the appropriate Status

Click the Request Date calendar icon

Note:
The Request Date field is set to your current date automatically. This field does not need to edited unless the event is created after the date the Final Event is requested.
Select the date the Final Event was requested

Click the Move Out Date calendar icon

Select the Move Out Date

Note:
The Move Out Date should be the actual date of the move out.
Click the Date calendar icon in the Readings table

Select the date of the meter reading

Type the meter reading in the Read column

Enter the sum of all meter reads in the Reading column, if necessary
Search for the current customer, or autofill the current fields
Search for a customer
Type the customer name into the Customer Search field

Select the customer to autofill the information field

Autofill Customer fields
Click the Arrow button to the right of the Last Name text field

Search for the new customer, or manually complete the New fields
Click the Role dropdown
.png?sv=2022-11-02&spr=https&st=2026-05-11T12%3A42%3A29Z&se=2026-05-11T12%3A53%3A29Z&sr=c&sp=r&sig=%2B5DzYGNuIKkXsP2WiypsFuaHeNTSZPGhPpq%2BgemCwfs%3D)
Select a Role
.png?sv=2022-11-02&spr=https&st=2026-05-11T12%3A42%3A29Z&se=2026-05-11T12%3A53%3A29Z&sr=c&sp=r&sig=%2B5DzYGNuIKkXsP2WiypsFuaHeNTSZPGhPpq%2BgemCwfs%3D)
Click the Save button
.png?sv=2022-11-02&spr=https&st=2026-05-11T12%3A42%3A29Z&se=2026-05-11T12%3A53%3A29Z&sr=c&sp=r&sig=%2B5DzYGNuIKkXsP2WiypsFuaHeNTSZPGhPpq%2BgemCwfs%3D)