Final Events

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Final Events are primarily used for move-ins and move-outs and can be used to exchange tenants when ownership or tenancy changes.

Instructions

  1. Search for and access the account

  2. Click the Add Event button
    Add Event button in an Account profile.

  3. Click the Final Event Type
    The Final button in the Event Type modal.

  4. Click the Status drop-down menu
    The Final Event status dropdown menu.

  5. Select the appropriate Status
    The Final Event status options.

  6. Click the Request Date calendar icon
    The Request Date calendar icon.

    Note:

    The Request Date field is set to your current date automatically. This field does not need to edited unless the event is created after the date the Final Event is requested.

  7. Select the date the Final Event was requested
    The Request Date date selector.

  8. Click the Move Out Date calendar icon
    The Move Out Date calendar icon.

  9. Select the Move Out Date
    The Move Out Date calendar date selector.

    Note:

    The Move Out Date should be the actual date of the move out.

  10. Click the Date calendar icon in the Readings table
    The Readings Date calendar icon.

  11. Select the date of the meter reading
    The Readings Date date selector.

  12. Type the meter reading in the Read column
    The Read text entry field in the Readings table.

  13. Enter the sum of all meter reads in the Reading column, if necessary

  14. Search for the current customer, or autofill the current fields

    • Search for a customer

      1. Type the customer name into the Customer Search field
        The Contact Search text entry field.

      2. Select the customer to autofill the information field
        The list of results for a contact search.

    • Autofill Customer fields

      1. Click the Arrow button to the right of the Last Name text field
        The contact information autofill button.

  15. Search for the new customer, or manually complete the New fields

  16. Click the Role dropdown
    The Role dropdown menu under the Current header.

  17. Select a Role
    The Role options in the Role dropdown menu.

  18. Click the Save button
    The Save button in the bottom left corner of the Final Event modal.