Instructions
Sign in to your site
Navigate to Code Enforcement, expand Violations, and select Add Contractor Violation
On the pop-up screen, Search Business/Contractors and click Add next to a result to tie it to the violation
Note:
If the business/contractor is not in the system, select Add Business/Contractor to add and associate them with the violation.
Fill out the Contractor Information
Location: Enter the location of the violation
Citation Type: Choose the type of record and applicable sub-category that best describes the violation
Citation Status: This field controls the process of the record
Inspector: Select an inspector from the list to assign to this record. This inspector does not always have to be the same one. It does not need to match the inspector assigned to an inspection record in the complaint's inspection tab. The assigned inspector will be notified using email. They will also get a notification on their dashboard. This field also controls the name and title that are printed on many forms, letters, and placards related to the record.
Fee Amount: Enter a fee for the violation, if applicable
Certified Mail Package/Receipt Number: Add the package/receipt number, if applicable
Citation Notes: Add notes for the violation record
Citation Date/Time: Enter the date and time of the citation
To Be Resolved by Date: Set a date for when the violation will need to be resolved
Fill out the Citation Service section
Personal service: Check and add the date/time if you served a copy of the citation personally
Certificate of mailing: Check and add the date/time if you served the copy of the citation by mail
By (Fire Marshal Staff name): Enter the name of the fire marshal staff member
Signature Box: Electronic signature of the staff member
Date: Enter the date of the signature
Click Save Violation
Fill out additional tabs, as needed:
Codes: Search for and add codes to the record
Inspections: Create and manage inspections for the violation
Tickets: Add court tickets to the violation
Actions: Define what actions need to be taken for the violation
Documents: Upload documents and images related to the violation
Status: View the status of the complaint
Additional Fields: This tab would show any custom fields for reference
Click Save Violation to save any changes
To print a record of the violation, click Print Menu and configure print options
