Instructions
Sign in to your site
Navigate to Code Enforcement, expand Violations, and select Add Parcel Violation

On the pop-up screen, enter at least one search criterion. Then, click Search

Records can be added to parcel records or assets. This includes roads, utility poles, hydrants, and bridges. Select which database you want to search:
Parcel System (buildings and suites)
Asset System (infrastructure)
Tax Parcel ID Generator automatically creates a tax ID for a parcel using the selected fields. The system builds the tax ID by combining these values according to your information
Map: Uses the parcel’s map number as part of the tax ID
Insert: Includes an additional inserted value or identifier, where applicable
Subdivision: Adds the subdivision name or code for the parce
Block: Uses the block number associated with the parcel
Lot: Includes the parcel’s lot number when generating the tax ID
Sublot: Adds the sublot or secondary lot number to the tax ID for the parcels that have one
Generate: Click this button to generate your parcel’s new tax ID
Tax Parcel ID (S-B-L): The parcel’s official tax identifier. Typically, it is structured by section-block-lot
Association (Owner or Last Known Occupant): The parcel’s associated individual or entity, such as the current owner or last known occupant
Location: The parcel’s physical address or general location information
Building ID: The unique building identifier tied to the parcel
Suite ID: The internal suite identifier within a building, where applicable
Building Name: The official or commonly used name of the building
Suite Name: A suite’s descriptive or labeled name inside a building
Contact: The listed parcel’s contact person or responsible party
Mailing: The mailing address associated with the parcel. This may differ from the physical location
Lot: The specific lot number within a parcel’s tax map or subdivision
Section: The numbered area on the tax map where the parcel is located
Tax Map: The map number used to find the parcel in the town or city’s tax record
Account: The account number associated with the parcel, property owner, or billing record
Select the parcel and click Add Violation

Fill out the Violation details

Violation Number (#): This field allows you to type in the violation number
Violation Type: Choose the type of violation record. For example, animal services, code enforcement, or public health
Violation Sub-Type: Choose an applicable sub-type that corresponds with the violation type you previously selected. Examples include animal bite, graffiti, or no running water
Violation Status: This field controls the process of the record. This includes options such as open, closed/resolved, or a friendly reminder
Assigned Inspector: Select an inspector from the list to assign to this record. This inspector does not always have to be the same one. It does not need to match the inspector assigned to an inspection record in the complaint's inspection tab. The assigned inspector will be notified using email. They will also get a notification on their dashboard. This field also controls the name and title that are printed on many forms, letters, and placards related to the record.
Title: Choose the title of the inspector. Examples include fire marshal, code enforcement inspector, and building inspector
Certified Mail Package/Receipt Number: Add the package/receipt number, if applicable
Officer Safety Issue: Note whether or not there is a safety issue for any officers
Violation Notes: Add notes for the violation record
Violation Date/Time: Enter the date and time of the violation
To Be Resolved by Date: Set a date for when the violation will need to be resolved
Add Occupant or Owner Information for the violation

Name: The full name of the current occupant or responsible party
Address: The occupant’s physical or mailing address
Email: The occupant’s primary email address used for notifications or communication
Phone: The occupant’s contact phone number
If needed, add General/Primary Contractor details

You have the option to copy the owner information from the previous steps if the owner is going to do the work. Otherwise, you can search for or add a new licensed contractor to the database.
Click Save Violation

Fill out additional tabs, as needed:
Codes: Search for and add codes to the record

Inspections: Create and manage inspections for the violation

Tickets: Add court tickets to the violation

Actions: Define what actions need to be taken for the violation

Select Action: Choose an action from the drop-down menu, such as court action or final notice issued
Action Taken: You can add any specific actions taken in this field
Action Notes: Provide any additional details that may be helpful, if applicable
Fees: Add or Edit Fee Charges and Create an Invoice

Documents: Upload documents and images related to the violation

Status: View the status of the complaint

Additional Fields: This tab would show any custom fields for reference
Click Save Violation to save any changes

To print a record of the violation, click Print Menu and configure print options
