Set Up CSG Forte for Payments

  • Updated on Jul 24, 2025
  • Published on Jul 24, 2025
  • 1 minute(s) read
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This process is necessary for CivicPlus Payments to be allowed to communicate with the CSG Forte gateway.

Disclaimer

This article is for information purposes only. We cannot make any guarantee to the accuracy of these specific steps below as CSG Forte may make modifications to what things are called or where they are placed. The outline below should be substantially similar to what you should see on the CSG Forte site.

Customer Responsibilities

If you, as the customer, do not set up API credentials nor provide the correct information to CivicPlus, users will not be able to complete a transaction.

Create API Credentials

  1. Log in to Forte forte login screen.

  2. Navigate to Developer and select API Credentialsdeveloper drop-down menu to API credentials.

  3. Click CreateAPI credentials create button.

  4. Enter a Name Name textbox on the API credentials screen.

  5. Click Create New API Keycreate new API key button.

  6. Copy the API Access ID and the API Secure Key API access ID and API secure key copy buttons.

    Note: You will need to provide both of these to CivicPlus.

Gather Organization and Location ID

You will need to provide your Organization ID and the Location ID to CivicPlus.

  1. Your Organization ID is located at the top of the screen Organization ID at the top of the screen.

  2. Navigate to Locations and copy the Location IDLocations tab with location IDs selected.

  3. Provide your API Access ID, API Secure Key, Organization ID, and Location ID to CivicPlus

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