Sign In to Your Public Portal

Prev Next

This article will show you how to sign in to your municipality's Public Portal using a CivicPlus Single Sign-On (SSO) account.

Important Notes

Instructions

  1. Navigate to your municipality's Public Portal:An example Public Portal homepage.

    Note:

    The layout and display of your municipality's Public Portal will depend on the customizations that have been implemented.

  2. Click the Sign In button:The Public Portal sign in button.

  3. Enter your email address in the Email field:The Email field.

    • Remember me: Check this checkbox to prevent the ending of your authentication session when closing your browser window, if desired.

  4. Click the Continue button:The red, rectangular Continue button under the Email field.

  5. Enter your Password in the Password field:The Password field.

    Note:

    If you have forgotten your password, you can click the Forgot your password? link below the Password field to request a password reset.

  6. Click the Sign In button:The red, rectangular Sign In button under the Password field.

  7. You will be redirected to your Public Portal