Submit a Public Portal Comment

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This article will show you how to submit a comment on the Public Portal. Public Portal comments are sent to an email address specified by the site administrator. The email includes a link to the specific meeting the resident wishes to comment on.

Instructions

  1. Navigate to your organization’s Public Portal:

    An example Public Portal homepage.

    Note:

    The layout and display of your organization’s Public Portal will depend on the customizations that have been implemented.

  2. Navigate to the desired event:

    An event selected in the Events List.

  3. Click the Submit Comments tab:

    The Submit Comments tab.

  4. Click the Sign In button on the pop-up that appears if you are not already signed in:

    A pop-up message directs you to sign in before you can add a comment to an event.

    Note:

    If you are already signed in to the Public Portal, skip to step 7.

  5. If you already have a CivicPlus Single Sign-On account, follow the on-screen prompts to sign in to your Public Portal:

    CivicPlus sign-in page with an email field and Continue button, along with other account login options.

  6. If you do not have a CivicPlus Single Sign-On account, click the Sign Up link to create a new account:

    The login interface shows password entry, the 'Remember me' option, and a highlighted 'Sign In' button.

  7. On the Submit Comments page, fill in the information fields:

    The information fields for submitting a comment about a meeting.

    • Your Name (required): This field will automatically populate with the first and last name associated with your CivicPlus Single Sign-On account

    • Your Email (required): This field will automatically populate with the email address associated with your CivicPlus Single Sign-On account

    • Send me a copy: Check this checkbox to send a copy of the comment to your email address, if desired

    • Comment (required): Enter the text of your comment

  8. Click the Submit Comment button:

    A red, rectangular Submit Comment button in the lower-right corner of the Submit Comments page.

  9. The comment has been submitted and will be sent to the email address specified by the site administrator