Stream Webex Meetings to CivicPlus Media

This article describes how customers with CivicPlus Media can run a virtual meeting using Webex and live stream that meeting through CivicPlus Media. This allows customers to invite only necessary board members and staff to the Webex meeting, but still have the meeting visible and publicly available through a live stream for residents to view.

All functions of Webex will be available and configurable by the meeting host. If desired and configured, the meeting host or meeting members can use Webex screen-share to present agenda documents or other content during the meeting. Customers with Live Meeting Manager can also choose to use screen share to display the system's live meeting display pages for added functionality.

Requirements

• CivicPlus Media

• Webex Starter, Plus, or Business

Contact Support to obtain Stream Link, Stream Key, and Public Page URL information before proceeding.

Administrative Setup in Webex

The Webex account administrator must allow live streaming for meetings from within Account Settings before being able to use live streaming options

Refer to the "Enable live streaming in Webex Meetings and Webex Events" Help Center article for more information.

Start a Meeting in Webex

View the "Live stream meetings and webinars Webex" Help Center article for more information.

Start and End an Event Live Stream in CivicPlus Media

1. Sign in to the system if you have not already

2. Navigate to the Events module:

   

3. Select the event you wish to make live:

   

4. Click the Stream dropdown and select the stream you wish to use for this event, if there is not one already selected:

   

5. Click the Save Changes button to save your stream choice, if applicable:

   

6. Click the View menu, and select the Live Meeting and Timestamp option from the dropdown list:

   

7. In the Recording and Streaming section on the right-hand side of the page, click the Set Live button:

   

8. The Set Live button will turn into an End Live button, and your meeting will be live to viewers in the Public Portal:

   

9. Navigate to the Times section and click the Actual Start Time field's Set to Current Time button to establish your initial timestamp, if desired:

   

   Note:

   You can also manually update the meeting’s start time by clicking and editing the Actual Start Time field.

10. Navigate to the Pausing section and use the Pause a Live Stream feature to temporarily stop the Public Portal stream and make it easier for viewers to follow along, if desired:

    

    Important Note:

    The pause feature and custom pause message only work in the Public Portal media player.

11. At the end of the meeting, navigate to the Times section and click the Meeting End Time field's Set to Current Time button to establish your ending timestamp, if desired:

    

    Note:

    You can also manually update the meeting’s end time by clicking and editing the Meeting End Time field.

12. When your meeting is complete, click the End Live button to end the live stream and archive the video of the meeting for future playback, if desired:

    

13. Click the OK button on the "We are currently processing the video on demand and it will be available later" pop-up that appears:

    

14. The video will be processed; the recording will be uploaded to the Event Media view for the event and will also be available for playback in the Public Portal

End the Meeting in Webex

View the "Live stream meetings and webinars Webex" Help Center article for more information.

Need Help?

View answers to questions frequently asked by users or contact Support if you have additional questions.