This article will show you how to create and manage a category in the FAQs (Frequently Asked Questions) module.
Who can use this feature?
System Administrator | Owner
Create an FAQ Category
Instructions
Navigate to Modules and on the Content tab, select FAQs
Select Add Category
Fill in the information fields
Category Name: Create a category name
Start Display: Enter a display date to auto-publish the category. A blank date will immediately publish the category.
End Display: Enter an end display date to auto-unpublish. A blank date will leave the category published indefinitely.
Number to Display: Maximum number of FAQs that display on a related page
Show Archives: Leave as the default
Template: Choose a template you would like for your category
Permissions: Set permissions at the category level
View: May view the live side only
Author: Submit new items, modify/delete unpublished items
Publisher: Publish new items, modify/delete unpublished items, modify/unpublish published items, and publish/reject submitted items
Owner: Publish new items, modify/delete unpublished items, modify/unpublish published items, publish/reject submitted items, create/modify categories and assign category permissions
Scroll to the top and select Save or Save and Publish
Modify a Category
Navigate to Modules and on the Content tab, select FAQs
Select Choose an Action and then Properties next to your desired category
Modify the fields
Click Save
Delete an FAQ Category
Important Note:
You cannot delete a category that has questions in it.
Instructions
Navigate to Modules and on the Content tab, select FAQs
Find the category you would like to delete, select Choose an Action, and then Unpublish
Scroll down to the Unpublished Categories section, select Choose an Action, and then Delete
Select OK on the dialog box that says, Are you sure you want to delete this category?