CivicSend Overview

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CivicSend is a tool for creating and sending communications. It works together with the Notify Me® subscription module. CivicSend lets you send resident communications through many channels from one place. This helps you notify residents of important information quickly and efficiently.

Functions of CivicSend

With CivicSend, you can create an unlimited number of recipient lists. You can also:

  • Choose from a variety of mobile-responsive, customizable templates

  • Create a single message and send it to residents through multiple channels, including email, text message, voice message, social media, and the web. This helps maximize reach, response, and reaction

  • Create a variety of communications, not just newsletters

  • Track and measure response rates with the built-in analytics feature

  • Post all sent communications to your website automatically in a single step

  • Access all GCMS lists in one place

    Note:

    You can select multiple lists at one time

  • CivicSend utilizes CivicPlus Power Product: Notifications as its email service provider.

    Important Note:

    CivicSend uses CivicPlus Power Product: Notifications to send emails, but Municipal Websites Central remains the main workspace. You create your lists, send messages, and manage subscribers in Municipal Websites Central. Notifications are only used for delivery, though you can view message details there.


E-Newsletter Functionality

One of the most useful parts of CivicSend is its e-newsletter feature. Regularly sharing community news and events with residents is key to civic engagement. If you currently create newsletters using desktop publishing software, you may find it takes a lot of time and effort to produce engaging content and appealing layouts. CivicSend's e-newsletter features solve this with pre-designed templates and the ability to add high-quality photos. You can also easily link to content on your civic website, where residents can read more in-depth information.


Features

Single Point-of-Access

Through seamless integration with your GCMS, CivicSend is a single point of access to multiple communication channels.

Multiple Communication Channels

Quickly and easily create email, SMS or text, Facebook, and X communications from one point of access. Email content posts to your website.


Resources