Import Alert Center Subscribers

This article will show you how to import Subscribers for the Alert Center.

Who can use this feature?

System Administrator | Owner

File Format Rules

The file must be a text file with a file name extension ".TXT" or ".CSV".

Format Rules:

• Fields must be tab or comma-delimited.

• Each record should be placed on a separate line.

• All fields must be present, even if empty.

• Only the SMS Number may be empty.

• Blank lines are allowed/ignored.

• Duplicate entries will be ignored.

Fields (In Order):

1. Email Address - Limited to 255 characters.

2. SMS Number - Should be empty, or in formats ########## or ###-###-####.

3. Subscription Type - Limited to values "email", "SMS", "both" (without quotes).

Note:

• New subscribers will receive HTML emails.

• Existing subscribers will keep their format preferences.

• Existing subscriptions will not be removed.

Important Note:

• Ensure to allow subscribers to the category.

• Importing subscribers will send a confirmation out to those being imported, and they will not show in the list until they confirm. There is an option to bypass this through a prompt. If this option is not showing for you, please contact Technical Support.

Instructions

1. Navigate to Modules. Click on Content, and then Alert Center

2. Select the category you would like to import subscribers to

3. Select Go to Subscribers

4. Select Import Subscriptions

5. Click Choose File to find and open a file from your computer

6. Locate and open your .CSV / .TXT file

7. Click Import File

   • Skip Confirmation: Certify that the users have already manually confirmed to receive communication for this list

8. View imported users