The Staff Directory houses departments, divisions, employees, and facilities. These are only directly related to the municipality (not third-party or other companies that should live in Info Advanced).
Do not include boards and commissions (except the main governing body).
Departments, divisions, and employees should be listed alphabetically (last name for employees).
Formatting
Address
Abbreviate all compass points without periods (N, S, NE, NW)
Spell out all street modifiers (Road, Drive, Street, Avenue) for greater usability
Phone
Should consist of the area code, then the phone number, with no parentheses
Example: 785-867-5309
XXX for three-digit numbers (no dashes)
Examples: 911 or 311
Fax
Should consist of the area code, then the fax number, with no parentheses
Example: 785-123-4567
Email hyperlinks must be masked for WCAG compliance
Write “Email Jane Doe” as the text in the “Show Email As” field for individual employees, and write “Email the Government Department” for departments or offices
Hours
Place in the “Brief Description” box
Spell out all dashes in the day and time spans per WCAG compliance
Dashes are not recognized by screen readers
To, through, and thru are acceptable
Times should use periods in a.m. and p.m
Use noon and midnight in place of 12 a.m. and 12 p.m.
The word “Hours” should be in Subhead 2
Default Information
Remove any default information in the module if you are not completing all the fields for that section
For example, remove the city, state, and ZIP code information for the Mailing Address section if you have no street or Post Office Box information to fill in
Examples
Note:
The images in this “Examples” section reflect the current Staff Directory experience. If the new Staff Directory redesign has been rolled out to your site, your interface may appear different.
Department
Employee
