This article will show you how to use the Live Chat feature in Web Central. Our Support staff is ready to answer your questions and help you successfully use your site. You can also fill out a form to Contact Support.
Instructions
Select the chat bubble in the bottom corner:
Select the option for what type of help you're looking for:
How To / Tutorial: Select to find a Help Center article for a topic
Issue / Not Working: Select if you need to report a bug or issue on your site
Feature Request: Select to submit an idea for an enhancement to the system
If you selected How To / Tutorial:
Type in your Message
Select the most applicable Help Center article
If you selected Issue / Not Working:
Fill out the information to create a ticket:
Click Send:
At any time, you can type "Start over" to restart the conversation