The Status Page is our centralized source for communicating the status of key systems and services. It provides visibility into active incidents, scheduled maintenance, and ongoing updates as issues are investigated and resolved.
Users can access the page by navigating to: https://status.civicplus.com/.
We recommend bookmarking the page for easy access. During an incident, it should be the first place to check for the latest information.
Features
Visibility into active incidents
Scheduled maintenance notices
Timely incident updates
Subscription options for automatic notifications
How to Subscribe to Updates
Users can subscribe to the Status Page notifications so they are automatically informed when new updates are posted.
Go to the Status Page
Click the Subscribe to updates button
Enter your contact information
Optional: Subscribe to only specific products by selecting Subscribe to specific components.
Confirm your subscription by selecting Subscribe at the bottom
If subscribing to emails, you will receive a confirmation email and will need to select Confirm before you are subscribed.
Once subscribed, you’ll receive notifications whenever a new incident or maintenance updates are published.
When to Use the Status Page
Use the Status Page to:
Check whether a known issue has already been identified
View the latest updates during an incident
Stay informed about scheduled maintenance
Subscribe for automatic notifications
Important Note
The Status Page is for visibility and communication only. It is not used to report new issues. If you experience a problem that is not listed on the Status Page, please continue to follow the standard support or escalation process.