Allow Public Rental Adjustments

The Allow Public Rental Adjustments option lets public users adjust their reservation(s) at a facility. You can also create a Public Adjustment/Cancellation fee.

Important Note:

• Internal staff will not get an email when a public user changes their reservation online.

• You cannot make a Public Rental Adjustment if the reservation has a discount applied.

• To let public users make rental adjustments, you must Allow Online Reservations for the facility:

Instructions

1. Navigate to Facilities, and then to Facility List

2. Expand a Location

3. Choose a Facility to edit

4. Navigate to Rental Options

5. Make sure the Online Rental Mode is set to Allow Online Reservations

6. Check Allow Public Rental Adjustments

7. If needed, set a Rental Adjustment Time Frame

   Note:

   This will attach a time frame restriction to the rental adjustment policy for the public user. Public users will not be able to adjust reservations within the specified number of days.

8. Click Save Facility

Resources

• Enable Public Reservation Cancellations

• Create a Public Adjustment/Cancellation Fee