The Allow Public Rental Adjustments option lets public users adjust their reservation(s) at a facility. You can also create a Public Adjustment/Cancellation fee.
Important Notes:
Internal staff will not get an email when a public user changes their reservation online.
You cannot make a Public Rental Adjustment if the reservation has a discount applied.
To let public users make rental adjustments, you must Allow Online Reservations for the facility:
Instructions
Navigate to Facilities, and then to Facility List
Expand a Location
Choose a Facility to edit
Navigate to Rental Options
Make sure the Online Rental Mode is set to Allow Online Reservations
Check Allow Public Rental Adjustments
If needed, set a Rental Adjustment Time Frame
Note:
This will attach a time frame restriction to the rental adjustment policy for the public user. Public users will not be able to adjust reservations within the specified number of days.
Click Save Facility
