Edit Email Address on the Platform

This article will show you how to update your primary email address if your account is connected to the Platform.

Important Note:

You must have access to the new email address to change and verify the new email

Instructions

1. Search for and select a user

2. Click Edit User (pencil icon) next to the account member

   Note: Only full users are connected to the Platform. To add a child account to the Platform, you will first need to convert it to a full account.

3. Add the new Primary Email address

4. If desired, update your contact Email Preferences

5. Select Save User

6. Click Ok on the pop-up that states Due to security concerns, the changes will not be saved in Recreation Management until they are verified. An email has been sent to [email address] to confirm these changes.

7. Log in to the Platform to confirm the email change

8. Verify the information is correct and click Confirm Changes

9. A validation email will be sent to the new email address. Click on the validation email link

10. Log back into Recreation Management with your new email address

Resources

• Connect Your Recreation Management Account to the Platform

• Edit an Existing User