We are introducing a new mobile-optimized public view for residents using mobile devices. This update makes it easier to use the system on a phone or tablet. Residents can view the same account information on mobile as they do on desktop. They no longer need to switch to a desktop version. The mobile view is designed to match the desktop experience. It uses a similar look, feel, and features, so it is easy to move between devices.
Video Overview
What’s New
Mobile-Optimized Design: Residents can use the catalog easily on any device.
Same Features as Desktop: Account details, balances due, transaction history, event calendars, and saved payment accounts are all available in the mobile view, along with other features.
Familiar Navigation: The mobile menu matches your existing catalog menu, so it’s easy to find what you need.
Complete Catalog Details: Activity descriptions, locations, facilities, and sessions are fully visible on mobile.
Consistent Experience Across Devices: Mobile and desktop work together for a smooth, reliable experience.
When will my organization have the new Mobile-Optimized Public View?
Over the next several weeks, your Customer Success Manager will contact your organization’s main point of contact for Recreation Management. They will share the date when the new Mobile-Optimized Public View will be enabled.
How to Prepare Your Community
If you want to inform your community about these changes in advance, you can use catalog notifications and bulk emails. Sharing this information early helps residents prepare for the update and builds excitement for the improved mobile experience.
Providing Feedback
If you experience any major issues or concerns, please submit a ticket to our Support team.
For general feedback or feature requests related to the Mobile-Optimized Public View, we encourage you to submit your thoughts through our Product Feedback form. Your input helps shape future improvements.