Introducing the Mobile-Optimized Public View

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COMING SOON

We’re excited to introduce a new mobile-optimized public view designed to deliver a more seamless and consistent experience for residents using mobile devices. Residents will be able to view the same account information on mobile as they do on desktop, without switching to a desktop version. The mobile experience will be closely aligned with the desktop experience, offering a consistent look, feel, and functionality as residents move between devices.

Video Overview

What’s New

  • Mobile-Optimized Design: Residents can use the catalog easily on any device.

  • Same Features as Desktop: Account details, balances due, transaction history, event calendars, saved payment accounts and more are all available on mobile view.

  • Familiar Navigation: The mobile menu matches your existing catalog menu, so it’s easy to find what you need.

  • Complete Catalog Details: Activity descriptions, locations, facilities, and sessions are fully visible on mobile.

  • Consistent Experience Across Devices: Mobile and desktop work together for smooth, reliable experience.

When will my organization have the new Mobile-Optimized Public View?

Over the next several weeks, your organization’s main point-of-contact for Recreation Management will be contacted by your Customer Success Manager with the date that your organization will have the new Mobile-Optimized Public View enabled.

How to Prepare your Community

If you’d like to proactively inform your community about the upcoming changes, you can leverage catalog notifications and bulk emails. Sharing details in advance can prepare residents for change and build excitement for the improved mobile experience.

Providing Feedback

If you experience any major issues or concerns, please submit a ticket to our Support team.

For general feedback or feature requests related to the Mobile-Optimized Public View, we encourage you to submit your thoughts through our Product Feedback form. Your input helps shape future improvements.