Payments + CardPointe for Recreation Management

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Cardpointe is one of the payment gateways supported by CivicPlus Payments. Provided in the following is information about the available features and how CivicPlus Payments and Cardpointe work with Recreation Management.

Features List

Available with CardPointe?

ACH

Yes

Cards on File

Yes (for eCommerce)

EMV

Yes

Supports Contactless Payments

Yes

Can Act as Gateway and Processor

Yes

View the Integrated Gateways article for a feature for all payment gateways.

Cards on File

Follow the instructions to Add a Card on File to a Recreation Management Account. Only eCommerce (ECOM) payments can be stored outside of a transaction at this time.

Cardpointe Card on File screen.

Important Note:

  • Do not press the back button when processing payments.

  • To increase security, CivicPlus has added managed challenges (CAPTCHA) to Payments. Before reaching the hosted payment form, may see a security screen like the one that follows:Checking if the site connection is secure screen.

Checkout Process

eCommerce

  1. Follow the instructions to process an internal transaction or a public transaction using the Credit/Debit payment type Credit Debit payment option.

  2. Fill out your card information and click the Pay button Cardpointe Checkout screen.

EMV

  1. Follow the instructions to process an internal transaction using the Credit/Debit payment type

  2. Select an available Terminal and then choose to either Swipe/Insert/Tap Card or Hand Key CardCardPointe available terminals screen.

Public Mobile View

  1. Follow the instructions to process a mobile transaction Payment screen on mobile view.

  2. Fill out your card information and click the Pay button Cardpointe checkout screen on mobile view.

Resources