Payments + CardPointe for Recreation Management

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Cardpointe is one of the payment gateways supported by CivicPlus Payments. Provided in the following is information about the available features and how CivicPlus Payments and Cardpointe work with Recreation Management.

Features List

Available with CardPointe?

ACH

Yes

Cards on File

Yes (for eCommerce)

EMV

Yes

Supports Contactless Payments

Yes

Can Act as Gateway and Processor

Yes

Cards on File

Follow the instructions to Add a Card on File to a Recreation Management Account. Only eCommerce (ECOM) payments can be stored outside of a transaction at this time.

The credit card information fields on the CardPointe save payment form.

Important Note:

  • Do not press the back button when processing payments.

  • To increase security, CivicPlus has added managed challenges (CAPTCHA) to Payments. Before reaching the hosted payment form, Users may see a security screen like the one that follows:Website security check in progress for pay.civicplus.com connection verification.


Checkout Process

eCommerce

  1. Follow the instructions to process an internal transaction or a public transaction using the Credit/Debit payment type Payment options including Credit/Debit highlighted.

  2. Fill out your card information and click the Pay button The Credit Card fields on the CardPointe hosted form.

EMV

  1. Follow the instructions to process an internal transaction using the Credit/Debit payment type

  2. Select an available Terminal and then choose to either Swipe/Insert/Tap Card or Hand Key CardSelect a device from the drop-down on the CardPointe EMV screen.

Public Mobile View

  1. Follow the instructions to process a mobile transaction Payment screen on a mobile device.

  2. Fill out your card information and click the Pay button The mobile view of the Cardpointe credit card form.