Global Payments Integrated is one of the payment gateways supported by CivicPlus Payments. Following is information about the available features and how CivicPlus Payments and Global Payments Integrated work with Recreation Management.
Features
Features List | Available with Global Payments Integrated? |
|---|---|
ACH | Yes |
Cards on File | Yes |
EMV | Yes |
Supports Contactless Payments | Yes |
Can Act as Gateway and Processor | Yes |
View the Integrated Gateways article for a feature table for all payment gateways.
Cards on File
Follow the instructions to Add a Card on File to a Recreation Management account. When adding a Global Payments Integrated Card on File, it will bring up a payment screen for $0.00 where you can add your card number and billing address.
Note: You can also store a bank account (ACH) as a payment method, however, it can only be saved during a transaction.
Important Note:
To increase security, CivicPlus has added managed challenges (CAPTCHA) to Payments. Before reaching the hosted payment form, users may see a security screen.
Checkout Process: Internal
Internal Cards on File
On the Payment screen, select the Credit/Debit option
If the account has a Card on File, you can select a Saved Card
Click Add Credit/Debit Payment
Select Complete Transaction
Internal eCommerce
On the Payment screen, select the Credit/Debit option
Review the Amount and click Continue to Payment
Save Card: This option will be selected by default, uncheck if you do not wish to save the payment method for future use.
Overpayment: Select if the Amount listed is higher than the Total Charges.
Before reaching the hosted payment form, you may see a security screen
Fill out the card information
Or, if you are using ACH, enter the bank account information
Click Make Payment to complete the transaction
Internal EMV
On the Payment screen, select the Credit/Debit option
Review the Amount and click Continue to Payment
Overpayment: Select if the Amount listed is higher than the Total Charges.
A screen saying Please Follow Prompts on Pin Pad Device will display; complete transaction using your EMV device
Checkout Process: Public
Public Cards on File
On the Payment screen, select a Saved Card from the drop-down
Click Submit Payment
Review charges and select Complete Transaction
Public eCommerce
On the Payment screen, review the charges and select Continue to Payment
Save Card: This option will be selected by default, uncheck if you do not wish to save the payment method for future use.
Before reaching the hosted payment form, you may see a security screen
Fill out the card information
Or, if you are using ACH, enter the bank account information
Click Make Payment to complete the transaction
Checkout Process: Public Mobile View
Public Mobile Cards on File
Click Checkout in the cart
On the Payment screen, select a Saved Card from the list and click Review Transaction
Review charges and select Complete Transaction
Public Mobile eCommerce
Click Checkout in the cart
On the Payment screen, select Continue to Payment
Save Card: This option will be selected by default, uncheck if you do not wish to save the payment method for future use.
Before reaching the hosted payment form, you may see a security screen
Fill out the payment details
Click Make Payment
Setup Steps
Set up your gateway accounts with Global Payments Customer Representative
Order your EMV hardware from your Global Payments Representative (If applicable)
Read through the articles in the Global Payments Integrated section
Set up your EMV hardware
Run a test transaction
Finish completing the setup of your Global Payments Integrated
Note: If you run into any issues, please contact your Global Payments Support representative.