At CivicPlus®, we strive to develop high-impact and robust software for our customers. We are committed to offering you the most up-to-date technology and features, which means adding innovative functionality and sunsetting outdated or infrequently used offerings.
You will notice that some reports in your Recreation Management software are marked as scheduled for removal.
Please rest assured that before we remove these reports permanently, we will provide you with a detailed and advanced timeline so you can prepare accordingly. We are also working on evaluating replacements for many of these reports to ensure you continue to have access to the data and insights you need to manage your parks and rec operations effectively.
If any of the reports that are scheduled for removal are ones that you use often, please share that feedback with the Recreation Management Technical Support Team. Such information is critical to our ongoing report evaluation and replacement planning process.
Removal Comparable Reports
These reports will not be removed at this time:
Memberships Expiring Soon
Membership Status Summary
Memberships Transactions
Duplicate User Report
Add-Ons and Discounts
Merchant Log Report
Manual Adjustment Report
Reports for Removal
These Old Reports are scheduled for removal on September 18, 2024, and the New Reports are the options you can start using instead. To see how to navigate the Reports feature, view our Reporting Guide section on the Help Center.
Sign-in Sheets Report
Old Report: Sign-in Sheets (Original Version)
New Report: Sign-in Sheets
This report behaves similarly to the original version. The UI is slightly different.
Waiting List Report
Old Report: Waiting List
New Report: Waiting List Report
Select the Filters drop-down menu. Under the Activity Filters tab, you can filter by:
Start Date Range
End Date Range
Day of the Week
Location
Program Period
Category
Activity
Session
The GL Filters tab allows you to filter by GL Code:
To adjust the report, use the Fields drop-down menu under the Activity Fields tab to add and remove fields. 
Summary Count of Registration Prompt Response Report
Old Report: Summary Count of Registration Prompt Response and Registration Prompt Responses
New Report: Prompt Response by Activity, Prompt Response Summary, Activity Roster with Prompt Response
Both the Prompt Response by Activity Summary and Prompt Response Summary Reports have the same filters and fields available for selection. By selecting the Filters drop-down menu, you can filter by:
Start Date Range
End Date Range
Day of the Week
Location
Program Period
Category
Activity
Session
Following those Filters are the Prompt response options that you can select to filter by, or leave them blank and it will report all Prompts:
Department Participation Report
Old Report: Department Participation Report
New Report: Roster Report
This report has filters for:
User
Activity
Add-Ons
Participant
Waiver
Custom Data
You can select the Prompt Fields by selecting the Field drop-down:
Select the following fields to see similar data to the Participation report:
User Fields: First Name, Last Name, Age, Gender, City, State, ZIP Code
Transaction Fields: Amount Paid
Activity Fields: Activity, Session, Session Start Date
Roster Report View
General Entry Report
Old Report: General Entry Report
New Report: Check-In Summary by Location, Check-In Summary By Activity
Set the date range to the dates of check-in data you wish to see in the report:
Select the Filter tab and the Check-In filters. Then select the Location to see specific locations or leave it set to All Locations to view all:
Prompt Response Report
Old Report: Prompt Response Report
New Report: Prompt Summary Report
Select the Filters drop-down menu. Under the Activity Filters tab, you can filter by:
Start Date Range
End Date Range
Day of the Week
Location
Program Period
Category
Activity
Session
Following those Filters are the Prompt response options that you can select to filter by, or leave them blank and it will report all Prompts:
Activity Data Report
Old Report: Activity Data Report
New Report: Catalog Export
Note:
You will need to set up a catalog export template. All the steps to create and run this export can be found in these articles.
All Address Export, Account Holder Export
Old Reports: All Address Export, Account Holder Export
New Reports: People Finder, People Finder (With Report Pickup)
Select the fields drop-down and select Row Count, First Name, Last Name, Date of Birth, Street Address, City, State, Zip, Phone 1, Email address, and then select Apply to see these selections.
Click the export option from the report menu and select your export type:
Transactions By Locale
Old Report: Transactions By Locale
New Report: Transaction Detail
Select the Fields drop-down menu, select the Payer Fields tab, then select the User City and User Zip:
Deferred Revenue Report
Old Report: Deferred Revenue Report
New Report: Deferred GL Recognition Detail
This report will allow the user to select different filters and fields to narrow the scope of the detailed report as needed.