Flag Comments on the Public SeeClickFix 311 CRM Page

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If you identify one or more comments that should be reviewed by our moderations team, these can be individually flagged by viewing the request on the public side of SeeClickFix 311 CRM.

Instructions

  1. Sign in to your site

  2. Navigate to the Requests tab:The CRM home page, with the Requests Tab highlighted.

  3. Select the desired request:The home screen with a Pothole request highlighted for selection.

  4. Click on the Request ID number in the top right-hand corner of the map to view the request on the public page:An opened request with the Request ID number highlighted.

  5. Scroll down to the Comments section and select the Flag next to the desired comment:The comments section of a request with the Flag button highlighted.

    Note:

    This will report the comment to our Moderations team.