October 23, 2024 Released Enhancements

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Released Enhancements

Sign Up Or Sign In a New Window

When selecting Sign Up or Sign In within the SeeClickFix 311 CRM (Customer Relationship Management) portal, users will experience a new window. This new window will allow users to log in or create a profile through the CivicPlus Platform.

Sign Up or Sign In Window.

CivicPlus Platform Login.

Once those steps are completed, the window will close and the user will be able to access SeeClickFix 311 CRM.

Please ensure your pop-up blocker allows pop-ups for SeeClickFix 311 CRM otherwise you will not be able to see the sign-up/sign-in window. This enhancement resolves known defects of the registration process, improves compliance with accessibility requirements, and aligns closer with the single sign-on process with the CivicPlus Platform.