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Report an Issue as a Guest or Anonymously

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You don't need to create an account or display your real name to report an issue in your area. Instead, you can choose to hide your identity or submit as a guest when you submit a report.

When selecting Submit as Guest, you'll see a message that you will not receive updates about this issue. This is because we do not collect an email address associated with this issue submission. Submit as a guest does require a reCAPTCHA form to confirm that you are not a bot.

If you would like to receive email updates about the issue, you can select Hide your identity to submit the issue anonymously. You'll need to create an account if you don't have one. Log in to your account to submit the request, and note that your name and contact details will not be shared with the receiving organization.

Once Submit as Guest or Hide your identity is selected, the issue will be submitted under a generic display name.

Instructions

  1. Navigate to your local organization's web page through a map widget

  2. Click New Request
    The New Request button overlayed on the map.

  3. Type the name of the location or its address
    The Search for Location or Address text input field.

  4. Select the address
    The location or address in the autofill drop-down.

  5. Click the Confirm Location button
    The Confirmation Location button.

  6. Select a Request Category
    An example list of Request Categories.

  7. Select an existing request if any exist and one matches your request
    An example of a potential duplicate of the issue being submitted.

  8. Add an image by clicking Add an Image, drag and drop the image file, or click No Photo
    The Add an Image and No Photo buttons.

    • Add an Image

      1. Locate and select the image on your computer

      2. Click Open

      3. Click Next step

    • Drag and drop the image file

      1. Locate the image file on your computer

      2. Drag the image from the file browser, and drop it on the Add an Image box

      3. Click Next Step

    • No Photo: Complete the report without submitting an image

  9. Enter the Issue Details
    An example of the text input fields for the report details.

    Note:

    The fields you see will vary based upon the Request Category chosen.

  10. Click Confirm Details
    The Confirm Details button.

  11. Select Hide your identity or Submit as a guest
    The Hide your identity and Submit as a guest submission options.

    • Hide your identity: Submit the issue so that your username and email will be hidden from public view and from the receiving organization

    • Submit as a guest: Submit the issue without an account; you will not receive update notifications about the issue

  12. Click Submit Request
    The Submit Request button below the Submit as yourself, Hide your identity, and Submit as a guest radio button options.

  13. If you chose Hide your identity, register an account or sign in to receive updates for the report
    The Register and submit and Sign in and submit buttons.

    Note:

    If you choose Hide your identity, the issue will be submitted under a generic display name and not your own.