Create & Manage Subscription Lists

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This article will show you how to create a Subscription List in Notifications Admin.

Important Notes

  • Each list requires a name and a description. Names must be unique and can be a maximum of 100 characters. The description may be up to 1,000 characters in length.

  • All categories associated with the HCMS will be available to add to a list. One or more categories can be associated with each list.

  • There is no Draft state of a list. All lists can be subscribed to by residents. Lists set as internal-only will be restricted to imported/authenticated users.

Create a List

  1. Sign in to your organization's Notifications Admin site (http://notifications.civicplus.com/[orgname]/admin)

  2. Navigate to the Subscription Lists tab Subscription lists tab in left navigation.

  3. Click New Subscription ListNew subscription list button.

  4. Complete the fields Create list fields.

    • Name: Enter the name of the list

    • Description: Add a short description

    • Sender Name: This is the name that will appear in the From field of the notification

      Note: This will default to the name of the organization.

    • Reply-To Email Address: This is the email address that will be used if the user chooses to reply to an email notification

      Note: This will default to [email protected].

    • Header / Footer (Optional): If needed, add an email header and footer that will display in the notification emails

    • Enable SMS: Turn on or off SMS messages for this subscription list. If toggled off, users will not be able to subscribe to SMS notifications for that list.

    • Internal Only: Enable to make this an internal-only list. This will remove the listing from the public-facing screen and only authenticated users associated with the Organization or imported users will be able to subscribe or unsubscribe.

    • Products: Selecting which product the list is associated with will help with presentation to public users in Resident Portal Alerts & Notifications.

      • Notifications should be used for Web Open lists.

      • HCMS should be used for Web Evolve lists.

      • CivicClerk should be used for Agenda and Meeting Management Select lists.

    • Categories: If you selected HCMS in the Products list, select the HCMS categories to add to the list

    • Hide field labels: If you selected HCMS in the Products list, you can choose to hide the content type field labels on all notifications for this subscription list

  5. Click SaveSave list.

Delete a List

Important Notes

  • All staff users can delete any list

  • Lists can be deleted if there are associated subscribers

Instructions

  1. Sign in to your organization's Notifications Admin site (http://notifications.civicplus.com/[orgname]/admin)

  2. Navigate to the Subscription Lists tab Subscription lists tab in left navigation.

  3. Find the desired list and click Actions and then DeleteDelete List.

  4. Respond OK to the pop-up prompt that says Are you sure you want to delete this subscription list?Notifications Delete List Warning.