Administrators will see an Alerts tab on the Resident Portal Settings page. From here, admins can choose which alert channels to show in their Resident Portal. They are also able to add tags and feature channels.
Important Note
The Alerts feature is currently in beta. To enable it on your site, please contact your Customer Success Manager.
Who can use this feature?
Feature Alerts
Navigate to the page with your embedded Resident Portal or access the stand-alone Resident Portal and sign in to your account
Select Settings in the left-hand toolbar
Click the Alerts tab
Select Actions and choose Feature in Portal next to an alert channel
The alert will now have a bolded highlight bar on the left of the item in the front-end Alerts view
Hide/Show Alerts
Note: If you hide all available Alerts lists, the Alerts tab and/or Weather Alerts tab will no longer be available for public users on the Alerts & Notifications page.
Navigate to the page with your embedded Resident Portal or access the stand-alone Resident Portal and sign in to your account
Select Settings in the left-hand toolbar
Click the Alerts tab
To hide an alert channel so it will no longer show in your Resident Portal, click Actions and choose Hide in Portal
The alert will now have an X in the Visible column and it will no longer show on the Alerts page
To add the list back to your Resident Portal, click Actions and choose Show in Portal
Add Tags to Alerts
Navigate to the page with your embedded Resident Portal or access the stand-alone Resident Portal and sign in to your account
Select Settings in the left-hand toolbar
Click the Alerts tab
Select Actions and choose Edit next to an alert channel
Scroll down and type or select an existing Portal Tag
Click Update
