Released Enhancements
OnBase Public Access Portal Integration
Added integration with OnBase Public Access (OBPA) portals, allowing DocAccess to connect to and ingest documents from customer OnBase deployments exposed via the public access portal. The integration includes comment-aware install checks that detect portal customizations before attempting to link a new OBPA source, reducing false-negative install failures.
Website Accessibility Reporting Overhaul
Reworked the Website Accessibility Report to run WCAG-style axe scans directly off the existing site-crawl spider rather than a separate scan process, giving customers accessibility findings alongside their normal crawl results. The report was consolidated into a single Accessibility Report tile (removing a redundant heading), gained CSV export and share links, an in-app toggle, and a relink flow, and now also surfaces legacy CheckMyDistrict scan history with stricter score coloring so historical and new scores read consistently.
Partner Portal and Knowledge Quiz
Shipped a content-driven Partner Portal with partner-scoped FAQ visibility and a Knowledge Quiz, plus quiz hardening (answer-choice shuffling, a best-score badge, submit-time anti-cheat checks, and an updated scoring model). The main app also picked up flag-bubble placement fixes, a Content Warnings filter, and narrower filter widths as part of the same design pass.
Automated Support Inbox and Stevie L. Replies
Introduced an Inbox tab that ingests inbound customer, sales-engineering, and partner email into the ticketing system with delivery outcomes and one-click move-into-ticket, plus a routing layer that classifies sales leads, conference contacts, and partner-courtesy mail. Stevie L., an automated support responder, now answers routine tickets, resolves on request, or acknowledges-and-flags for a human, with per-ticket pause controls; the public support and contact forms now submit straight into this pipeline without a CAPTCHA. Ticket threads surface delivery status, including failed-delivery indicators, so customers and staff can see when a reply didn't go out.
Account and Reporting Admin Enhancements
Added a Website Scans section to Account Details, a File Types Discovered table on the account inventory page, a tag relationship model that classifies link-shaped tags and badges related tags in the UI, an onboarding performance dashboard, and fetch-queue visibility (SQS depth and per-domain backlog) on the processing-status page. A Suggested Outreach panel now presents its three suggestion buttons as tabs, and the File Fetch tab was renamed to Acceleration and gained explicit rate-limit controls.
Document API: docviewer_url
The Get a Document API endpoint now returns docviewer_url directly, letting integrators link straight to the hosted document viewer without reconstructing the URL client-side.
Control Center Webinar Visibility
Added a Past Customer Webinars accordion to the Control Center and an admin toggle to show or hide past Account Webinars, giving account teams control over historical webinar visibility.