Documentation Index

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July 15, 2026 CivicPlus Agent Release Notes

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Released Enhancements

Agent Greeting Callouts

You can now add a customizable greeting message to your AI Agent's floating action button (FAB). This "callout" helps residents quickly identify that a chat feature is available. The message is easily configurable in your agent’s settings and supports emojis to make your agent more engaging.

Chat greeting messages for users.

Flexible Widget Positioning

We’ve introduced more granular control over where the chat widget sits on your page. If the default position conflicts with other site elements (such as AudioEye or footer links), you can now adjust the vertical padding in 12px increments to ensure a perfect fit. Positioning is easily configurable in your agent's settings.

Settings for chat button position and bottom offset configuration on a website.