CivicPlus Platform Help Center

Welcome to the CivicPlus Platform Help Center. Here you can find information related to services such as Payments, Resident Portal, Single Sign-On, and more. For product-specific resources, select the relevant Help Center from the dropdown menu in the top left header.
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Getting Started

You’re in! Let’s get things set up before the coffee wears off—just a few quick steps to customize your workspace and start making things happen.

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Accessibility

Access information about accessibility features, VPATs, and how we support inclusive experiences for all users.

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Release Notes

See what’s new, what’s fixed, and what’s coming next. Spoiler: it’s good stuff.

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CivicPlus Expands Accessibility and Special District Offerings with Streamline Acquisition

Latest Acquisition Adds Streamline's Purpose-Built Special District Website Solution and PDF-to-HTML Accessibility Technology to the Civic Impact Platform

CivicPlus® announced today its acquisition of Streamline , the trusted partner of over 2,500 public agencies nationwide, with a deep focus on the special districts market and ADA compliance. The acquisition includes Streamline’s website solution purpose-built for special districts and DocAccess, a PDF-to-HTML accessibility tool, expanding CivicPlus’ ability to support local governments and special districts in delivering accessible, transparent, and user-friendly digital experiences.

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Still Need Support?

No worries—we’ve got real humans standing by, not bots in disguise. Whether it’s a quick question or something more complex, we’re here to help you get the answers you need—fast, friendly, and frustration-free.

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