Set Up an Intranet User

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You can have a separate group for intranet users. This helps your site stay organized and allows the right people to view the right pages. The process of setting up intranet users is similar to that of setting up regular users.

Important Note:

Who can use this feature?

System Administrator

Instructions

  1. Sign in to your site

  2. Select Modules and on the Site Tools tab, select User Administration:The expanded Modules menu, with the User Administration site tool highlighted.

  3. Select Add User:The 'Add User' button highlighted in the User Administration module's back end.

  4. Fill in the account information:A new user's empty information fields.

    • First Name (required): Enter the user's first name.

    • Last Name (required): Enter the user's last name.

    • Username (Only available for sites not on the CivicPlus Platform): Enter a username.

    • Password (Only available for sites not on the CivicPlus Platform): Add an initial password, 5 characters or longer; this will be changed when they first sign in.

    • Email Address (required): Enter the user's email address.

      Note:

      Email addresses will allow the users to retrieve their password if they forget it as long as they know their username. When you enter the email address, the user's first name and last name will auto-populate.

    • Photograph: Click Add to upload a photo of the user.

    • Start Date: Enter the user's start date.

    • End Date: Enter the user's end date (if applicable).

  5. Locate the Front-End Groups section and check the appropriate Front-End Groups:A user's Front-End Groups section with its 'Intranet - Front End' checkbox highlighted.

    Note:

    A group must be published in order for the assigned permission to be active.

  6. Click the Save and Publish button:The 'Save and Publish' button highlighted in the User Administration's new user page.

  7. The user may receive an email to validate their account and create their password

    Note:

    If a verification email does not arrive, please check the email's spam filter and ensure the email provider is not blocking emails from [email protected]. Click the forgot password link on the sign-in screen to send a new verification email. If you continue to have issues, contact CivicPlus Support. View the Expired Verification Email article for more information.