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Create & Manage Approval Templates

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Approval Templates help automate approval workflows by defining the sequence of approvers for agenda items. They make it easier to apply consistent approval processes across meetings while allowing approvers to review and update items or supporting documents as needed.

After an Approval Template is created, it must be assigned to one or more Meeting Types before it will appear in the Approval Template dropdown when adding item approvals.

This article explains how to create, edit, reorder, and delete Approval Templates, as well as how to make them available for specific Meeting Types.

Important Notes

  • Approvals can be based on 3 factors, in this order of priority:

    • First the Item Category,

    • then the Department,

    • and lastly, the Meeting Type

  • If your item approvals are not pulling in properly, it may be due to the approval hierarchy. For instructions on how to update the default aApproval Templates for item categories, departments, and meeting types, view the relevant articles below:

  • If an Approval Template does not appear in Approval Template dropdowns, verify that it has been assigned to the appropriate Meeting Type.

  • Marking a user as inactive does not remove them from Approval Templates or from items where they are already assigned as an approver. The “Hide from Approvers List” option must be selected when removing user access to prevent the user from appearing in approval selections. Additionally, users already assigned to agendas or items will remain in those workflows, and templates applied before a user is removed will still include them.

Create an Approval Template

  1. Sign in to the system if you have not already

  2. Navigate to the User Menu, then select the Settings option:

    The User Menu expanded to show all options, with the Settings option highlighted.

  3. Click the Meetings tile:

    Site Settings interface highlighting the Meetings option among other settings.

  4. Click the Approval Templates tile:

    The Approval Templates tile with a checkmark and circle icon.

  5. Click the New Approval Template button:

    A white, rectangular New Approval Template button.

  6. Fill in the Add Approval Template fields:

    The fields on the Add Approval Template modal.

    • Approval Template Name (required): Enter a name for the Template

    • Approval Template Notes: Add any internal notes that may be helpful

    • Approvers: Click the Select Approver(s) dropdown and select individual approvers in the order you would like them to approve the item

      Notes:

      • If "Department Approvers" is selected as an approver, the system will add anyone assigned as a Department Approver within the system's Global Settings to the approval workflow:

        The Department Approvers option highlighted under the Approvers list.

      • After approvers have been added, you can drag and drop user names to reorder the approver list:

        An example approver name being dragged and dropped into place.

      • To remove an approver, click the red X icon to the right of the approver name:

        A red X icon that can be clicked to delete an approver from the approval template.

  7. Click the Create Approval Template button to save the template and close the Add Approval Template dialog, or click the Create and Add New button to save the template and automatically start work on another Approval Template:

    A green, rectangular Add New Template button and a blue, rectangular Create and Add New button on the Add Approval Template modal.

  8. The approval template has been created


Edit an Approval Template

Important Note

Users who are already assigned to approve existing agendas or items will stay assigned, even if they are removed from the associated Approval Template. Changes to an Approval Template only apply going forward and do not affect existing agendas or items. Approval Templates applied before a user is removed will still include them.

  1. Sign in to the system if you have not already

  2. Navigate to the User Menu, then select the Settings option:

    The User Menu expanded to show all options, with the Settings option highlighted.

  3. Click the Meetings tile:

    Site Settings interface highlighting the Meetings option among other settings.

  4. Click the Approval Templates tile:

    The Approval Templates tile with a checkmark and circle icon.

  5. Click the Edit button (purple pencil icon) to the right of the Approval Template you wish to edit:

    The Edit button for an example approval template.

  6. Update the Edit Approval Template fields as desired:

    The fields on the Edit Approval Template modal.

    • Approval Template Name (required): Enter a name for the Template

    • Approval Template Notes: Add any internal notes that may be helpful

    • Approvers: Click the Select Approver(s) dropdown and select individual approvers in the order you would like them to approve the item

      Notes:

      • If "Department Approvers" is selected as an approver, the system will add anyone assigned as a Department Approver within the system's Global Settings to the approval workflow:The Department Approvers option highlighted under the Approvers list.

      • After approvers have been added, you can drag and drop user names to reorder the approver list:

        An example approver name being dragged and dropped into place.

      • To remove an approver, click the red X icon to the right of the approver name:A red X icon that can be clicked to delete an approver from the approval template.

  7. Click the Save Changes button:

    A green, rectangular Save Changes button in the bottom-right corner of the Edit Approval Template modal.

  8. The Approval Template has been edited


Reorder Approval Templates

  1. Sign in to the system if you have not already

  2. Navigate to the User Menu, then select the Settings option:

    The User Menu expanded to show all options, with the Settings option highlighted.

  3. Click the Meetings tile:

    Site Settings interface highlighting the Meetings option among other settings.

  4. Click the Approval Templates tile:The Approval Templates tile with a checkmark and circle icon.

  5. Click the Edit Order button:

    A white, rectangular New Approval Template button.

  6. Click and hold the grid icon next to the Approval Templates you wish to move, then drag and drop them into the desired order:

    An example approval template being dragged and dropped into place.

  7. Click the Save Changes button:

    A green, rectangular Save Changes button in the bottom-right corner of the Edit Approval Template modal.

  8. The Approval Templates have been reordered


Delete an Approval Template

  1. Sign in to the system if you have not already

  2. Navigate to the User Menu, then select the Settings option:

    The User Menu expanded to show all options, with the Settings option highlighted.

  3. Click the Meetings tile:

    Site Settings interface highlighting the Meetings option among other settings.

  4. Click the Approval Templates tile:

    The Approval Templates tile with a checkmark and circle icon.

  5. Click the Delete button (red trash can icon) to the right of the Approval Template you wish to delete:

    The Delete button for an example approval template.

  6. Click the Delete Approval Template button on the Delete Approval Template pop-up that appears:

    A red, rectangular Delete Approval Template button on the Delete Approval Template pop-up.

  7. The Approval Template has been deleted


Modify the Approval Templates Available for a Meeting Type

  1. Sign in to the system if you have not already

  2. Navigate to the User Menu, then select the Settings option:

    The User Menu expanded to show all options, with the Settings option highlighted.

  3. Click the Meetings tile:

    Site Settings interface highlighting the Meetings option among other settings.

  4. Click the Meeting Types tile:

    The Meeting Types tile with a file folder icon on the Meetings Settings page.

  5. Click the Edit button (purple pencil icon) next to the Meeting Type with the recommended actions you wish to modify:

    The Edit tool for an example Meeting Type.

  6. Navigate to the View menu and select Options in the dropdown list:

    The View dropdown menu with the Options option highlighted.

  7. Navigate to the Approvals section:

    The Approvals section on the Options page.

  8. Check or uncheck the checkboxes for the recommended actions that you wish to make available or unavailable for this Meeting Type:

    The Approvals checkboxes.

  9. Click a save option:

    The Save Changes and Save and Exit buttons in the upper-right corner of the Options page.

    • Save Changes: Save all changes and remain on the Options page

    • Save and Exit: Save all changes and return to the Meeting Types page

  10. Approval templates for the chosen Meeting Type have been modified; selected Approval Templates will appear in Approval Template dropdowns for items associated with the Meeting Type