To make sure your accounts receivable numbers match up in Recreation Management, check that these things line up:
Compare your GL totals. The balance on the General Ledger (GL) Summary, the Long-Term GL Summary, or the General Ledger Detail should all match. Run these reports from your very first day of setup through the last day of the period you're checking.
Compare your A/R totals. Take the Accounts Receivable with Aging total and subtract the Account Credits with Aging total. This number should match the total on the Consolidated A/R Report.
Manual User Credits
If your GL totals and A/R totals don't line up, either inside Recreation Management or when comparing to your accounting software, check your Manual User Credits.
Manual User Credits don't create GL entries, so they're missing from step 1. But they do show up in your A/R aging reports, so they're included in step 2. This mismatch can throw off your balance.
To fix this, run a report that shows your total Manual User Credits. Then either add that total to step 1, or subtract it from step 2, so both sides match.
