Change Information on My Resident Account

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Personal information on your Resident Account is managed through CivicPlus SSO. Please see our Single Sign-On Guide for more information.

Instructions

  1. Sign In to SeeClickFix 311 CRM

  2. Click the Profile icon

    Interface elements for SeeClickFix 311 CRM with the Profile icon highlighted.

  3. Click Preferences
    The Profile Menu displaying options with Preferences highlighted.

  4. Click the CivicPlus Account URL\

    User profile settings with the CivicPlus Account URL highlighted for managing CivicPlus account details.

  5. Change the Name on Your Account in the Platform, if desired

  6. Change Your Email Address on the Platform, if desired