An Owner of an organization can choose whether or not to enable guest reporting for an agency or individual category.
We recommend, as a best practice, that if the organization disables guest reporting, it should also disable anonymous reporting.
Instructions
Click your Profile icon and select Manage Organization
Select Request Categories on the left navigation menu
To manage guest submissions for an entire agency:
Select the three-dot menu and click Enable Guest Submissions or Disable Guest Submissions
To manage guest submissions for an individual category:
Select the three-dot menu and click Edit
Check or uncheck Enable Guest Submissions
Scroll down and click Update to save