Enable or Disable Guest Submissions

An Owner of an organization can choose whether or not to enable guest reporting for an agency or individual category.

We recommend, as a best practice, that if the organization disables guest reporting, it should also disable anonymous reporting.

Instructions

1. Sign in to your site

2. Click your Profile icon and select Manage Organization

3. Select Request Categories on the left navigation menu

4. To manage guest submissions for an entire agency:

   1. Select the Actions menu (three-dot icon) and click Enable Guest Submissions or Disable Guest Submissions

5. To manage guest submissions for an individual category:

   1. Select the Actions menu (three-dot icon) and click Edit

   2. Check or uncheck Enable Guest Submissions

   3. Scroll down and click Update to save