Enable/Disable Guest Submissions

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An Owner of an organization can choose whether or not to enable guest reporting for an agency or individual category.

We recommend, as a best practice, that if the organization disables guest reporting, it should also disable anonymous reporting.

Instructions

  1. Sign in to your site

  2. Click your Profile icon and select Manage OrganizationThe Profile menu with the Manage Organization option highlighted.

  3. Select Request Categories on the left navigation menu Request Categories tab.

  4. To manage guest submissions for an entire agency:

    1. Select the three-dot menu and click Enable Guest Submissions or Disable Guest SubmissionsThree-dot menu, Enable or Disable Guest Submissions.

  5. To manage guest submissions for an individual category:

    1. Select the three-dot menu and click EditThree-dot menu Edit option.

    2. Check or uncheck Enable Guest SubmissionsEdit Request Category, enable guest submissions checkbox.

    3. Scroll down and click Update to save Update button.