Request categories form the foundation of what kind of requests your organization will receive. This article will show you how to alphabetize or manually change the order of your request categories and questions.
Instructions
Navigate to the Profile menu, then select Manage Organization
Select Request Categories
To alphabetize your request categories, select Order A-Z
The page will refresh, and you will see all of the Request Categories in that agency in alphabetical order
To manually move a category or question, select the Actions menu (three-dot icon) and click Move Up or Move Down
The page will refresh, and you will see that item in the new position