Manage and Sign In to Your Account in the Resident Portal

This article will show you how to sign in to and manage your single sign-on account from the Resident Portal.

Create an Account

If you do not already have one, you will first need to create a CivicPlus Single Sign-On account.

Sign In to the Resident Portal

1. Navigate to your organization's Resident Portal

   Note:

   If you have a Web Central site, add /portal at the end of your URL to get to the Resident Portal embed page.

2. Click Sign In on the Dashboard page

3. Log in with your Single Sign-On credentials

Manage Your Account

1. Navigate to the Resident Portal

2. Select your user profile icon and then My Account in the top right corner

3. You will be directed to the Account Services page where you can make changes, as needed

   • Add and Manage Your Phone Number

   • Change the Name on Your Account

   • Change Your Email Address

   • Manage Your Location and Address

   • Change Your Password

   • Set Up Two-Factor Authentication on an Account