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Reconciling Payments with Global Payments Integrated

  • Updated:

This article will talk about the merchant code, CivicPlus Pay transaction ID, and invoice number, and how these all tie together for reconciliation purposes.

 

Reconciliation

When you log in to CivicPlus Pay, the activity log shows the Pay Transaction ID and the Merchant Code. The Merchant Code is the identifier to look up transactions in the gateway.

 

For Global Payments Integrated, the merchant code is generated by taking the first 20 characters of the Pay Transaction ID and removing the dashes. For example:

  • CivicPlus Pay Transaction ID: 2666f2ad-fd4c-48bf-83ac-801bb609487f
  • Merchant Code: 2666f2adfd4c48bf83ac
  • Invoice Number: 2666f2adfd4c48bf83ac

 

The merchant code is then used as an identifier to look up transactions by Invoice Number in Global Payments Integrated’s reporting system.

 

Invoice Number Example.

 

Search Transactions.

 

Note: These images of Global Payments Integrated’s reporting system are provided for educational purposes only. CivicPlus makes no guarantee of its accuracy.

 

CivicRec Reconciliation

In Recreation Management (formerly CivicRec), the Merchant Code is the Pay Transaction ID. You can use the first 20 characters without dashes to look up transactions in Global Payments Integrated. 

 

Merchant Code Number.

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