This article will talk about the merchant code, Payments transaction ID, and invoice number, and how these all tie together for reconciliation purposes.
Reconciliation
When you log in to CivicPlus Payments, the activity log shows the Pay Transaction ID and the Merchant Code. The Merchant Code is the identifier to look up transactions in the gateway.
For Global Payments Integrated, the merchant code is generated by taking the first 20 characters of the Pay Transaction ID and removing the dashes. For example:
CivicPlus Pay Transaction ID: 2666f2ad-fd4c-48bf-83ac-801bb609487f
Merchant Code: 2666f2adfd4c48bf83ac
Invoice Number: 2666f2adfd4c48bf83ac
The merchant code is then used as an identifier to look up transactions by Invoice Number in Global Payments Integrated’s reporting system.
Note: These images of Global Payments Integrated’s reporting system are provided for educational purposes only. CivicPlus makes no guarantee of its accuracy.
Recreation Management Reconciliation
In Recreation Management, the Merchant Code is the Pay Transaction ID. You can use the first 20 characters without dashes to look up transactions in Global Payments Integrated.
