Permissions Guide

Permissions start in CivicPlus Organizations and trickle down to Integration Hub, CivicPlus Notifications, CivicPlus Portal, HCMS, and Web Evolve. There are varying permission levels available for each individual product that determine the areas and functionality users may access and what actions they are able to perform. Each member of your staff who needs editing access will first need to be added to a group in CivicPlus Organizations. These groups will then be granted permissions in the respective products. 

CivicPlus Organizations Permissions

• Organization Owners: Can manage groups, users, and settings for their organization and have full access to Integration Hub, CivicPlus Notifications, CivicPlus Portal, and Web Evolve
• Group Owners: Can manage users in the group(s) they are owners of and have access to functionality assigned to their group
• Group Members: Can manage their own personal user account and have access to functionality assigned to their group

Set Up Permissions

1. Add Organization Owners
2. Create Groups for teams or staff members that will have similar editing rights
3. Add users to the Groups as Group Members or Group Owners
4. Set up product-specific permissions:
   • Integration Hub: Assign Integration Hub Permissions to Groups
   • CivicPlus Notifications: Assign Notifications Permissions to Groups
   • CivicPlus Portal: Assign CivicPlus Portal Permissions to Groups
   • HCMS:
     • App Permissions: Assign Roles to Groups in the HCMS
     • Content Permissions: Create Permission Sets
   • Web Evolve: Assign Site Permissions to Groups

Permissions Map